I just have to say that Essendene vacuums is AMAZING!!!!! I’ve been there a few times, gotten 2 vacuums, a carpet shampooer, & other awesome cleaning supplies & the owner Ben has been outstanding with helping me find the perfect vacuum for my house & an electric one for my new car!!! His customer service is phenomenal his wife Capri is always easy to talk to & so helpful if Ben is not there! Super fun place to shop! Always have laughs! Way better then the big stores you can go to because you won’t get the help & knolege that they have to offer! Thanks again guys!
Once Upon A Child Abbotsford
Essendene Vacuums always provides a positive experience. We have needed parts as well as a vacuum repair and we found that both sides of the business met our needs.
So incredibly happy I found you guys! I love coming into the store because you guys treat us like family! Every visit is welcoming and love that we can support a family business! Thanks for everything!
I actually don't know why anyone in Abbotsford would go anywhere else for their vacuum needs!! This couple have been beyond accommodating. I had a vacuum sleeve that I had purchased nearly two years ago that was still in it's packaging. I originally had been looking for a different pattern that they did not have at that time. I called them up almost two years later and sight unseen, they ordered the pattern I wanted and exchanged the product without even looking at a receipt or asking for the difference in cost! Not only that, they were personable, welcoming and kind. I wouldn't hesitate to recommend them to anyone looking for ultimate customer service.
I can't say enough good things about Essendene! They've helped me many times over the years. We've taken in an old vacuum for a repair, after multiple other shops said they couldn't fix it. Most recently, we bought a new vacuum. They answered all my silly questions and worked really hard to help me find the perfect machine in my price range.
I went to this store with my husband and 2 kids. We were looking at a built-in vacuum canister. Not only did Ben put some cartoons on for my kids but he listened to our needs and recommended a used canister. He didn't try to upsell me and was so pleasant to do business with. He even shook my hand and thanked us for our business - that never happens these days! When the time comes for a new vacuum system I will absolutely be going back and will buy it from Ben. I highly recommend Essendene Vacuum!
I had a warranty issue and Ben was very accommodating. Better outcome than I had anticipated!!! Absolutely no complaints with this business they have always gone above and beyond to make my experiences there fabulous!!!!!
We are very pleased with our new Nilfisk built in system.
Ben is awesome and goes out of his way to ensure the costomers satisfaction.
Erik installed our new built in system and was very efficient and rofessional.Also has a great supply of all flooring products. We will definitely recommend Essendene Vacums to family & friends!
Ben went above and beyond from the time I entered the store, all the way to when he personally installed my new central vacuum. I won't hesitate to be in touch with him in the future, and will also be recommending Essendene Vacuum to anyone looking to upgrade their vacuum system.
These guys are amazing! Their customer service is outstanding, they answer all the dumb questions I have, and they stand behind their products :) Will DEFINITELY keep shopping there!!
We met Ben, the owner, at the Home Show in Abbotsford. We were instantly impressed with his honesty. We were looking at central vacs. Instead of trying to sell us the most expensive model, he directed us to a model that was least expensive and more than suitable for our home. He came and did the installation himself and was quick and very professional. After having the vac in, we realized we needed a bit of a longer hose, I called him and without a question took back the other hose and we paid a little extra for a longer one. We then had an issue with the new hose, I took it in to the shop and no questions asked, he fixed it on the spot! I give this store a 10/10 for professionalism, customer service, and honesty. Would recommend Essendene Vacuums to everyone.